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Tags: blogs, google, google analytics, Long tail keywords, search bubbling, search engines, search filtering, secure search, SEO, serp |
“But the problem is that products are all about tradeoffs, you begin to make tradeoffs to the point that what you have left at the end of the day doesn’t please anyone.” Tim Cook lit up Internet when he dismissed the attempts to marry Mac to iPad and likened that approach to force fitting a refrigerator to a toaster.
True or false?
The question will, no doubt, continue to rage through the tech debate space for some time. The comment, however, helped to dispel the prediction of gloom that Apple’s CEO will be hard pressed to emerge from Steve Job’s shadows.
Good or Bad?
Tradeoffs are inescapable part of life. It happens all the time around us. Cook has tried to define the limit to which you may be willing to go?
Such tradeoffs are common place in the world of digital marketing. Marketers routinely take on work that is outside their skill areas. Most of them find it hard to shake off the belief that with a little bit of fine-tuning, a hammer can be made to function like a screwdriver.
You see this happen when agencies, that were stellar in Print/TV/Billboard/Radio world, tried to extend into the realm of digital marketing. It was not till Google dug deeper to bring out the relevancy metrics and measurements, the potential of online marketing really opened up.
We saw this happening again when social media started hogging our wake up hours. Companies turned to their PR agencies to manage their presence. A few ground shaking episodes later (BP Deepwater Horizon Spill or when United Broke the Guitar, or Nestle was embattling negative sentiments over Orangutans) the realization set in that Social Media is much more than one way street of corporates peak.
Best Buys is feeling the heat now with their hybrid operational model that has failed to stem losses due to changing customer behavior.
Till we discover the marketing equivalent of the Grand Unified Theory (mGUT), both the refrigerator and toaster will be around…
Tags: apple, Digital Marketing, hybrids, ipad, mac, marketing, refrigerators, social media, steve jobs, tim cook, toaster |
Justice Department’s investigation into alleged price fixing of ebooks by publishers as (equally alleged) orchestrated by Apple, has been viewed as an desperate (?) attempt to fend off the growing dominance (or popularity for some) of Kindle and its parent Amazon.
The group’s trepidation against invasion from Amazon is easy to understand (but hard to defend). Last year Amazon drove Border Books out of business.
Just last week Amazon brought another big box electronic retailer, Best Buys, almost to its knees, by forcing the giant to revise its business model drastically (move to smaller box stores in smaller and remote cities). BB took another hit when its CEO resigned due to personal issues (unrelated at this time)
Juggernaut?
The fact is that Internet is driving commerce, and as some of retailers are discovering, user prefers to strain their fingers rather than stretch their legs wandering around in the long aisles!
Viewed against this backdrop, it is no brainer that Apple and some Book Publishers, recognized advancing Amazon Warriors (apologies to the Greek Mythology) to be adversarial in nature leading to an existential threat, and took action to protect their business.
In short they evoked (the non existent) Stand Your Ground Law.
Is this defensible? Jury is yet to take this up!
Tags: amazon, apple, best buys, book publishers, border books, ebook, ecoomers, eretailers, kindle, monopoly, price fixing, stand your ground |
University College London came out with a research report today titled Quantifying the Advantage of Looking Forward. Besides employing Google Search Trends in a very innovative manner, this research report drew some interesting inferences relating to the GDP growth of some countries and the search behavior in those countries (looking towards future as opposed to looking into the rear view mirror).
The research found an astonishingly high degree of correlation, 0.78, between “strong tendency for countries in which Google users enquire more about the future to possess a larger per capita GDP (Pearson correlation coefficient r = 0.78, df = 43, p < 0.001).” The data covered the search trends in 45 countries. The graph illustrates mostly developed countries. It will be interesting to see the relationships for BRIC (except Russian Federation that is shown in the graph) or other emerging/fast growing economies.
While this is an interesting association (causation not established yet), this is not the first time internet’s impact on economic growth in countries has been studied.
Last month Boston Consulting Group found that
“The Internet economy in the developed markets of the G-20 will grow at an annual rate of 8 percent over the next five years, far outpacing just about every traditional economic sector, producing both wealth and jobs. The contribution to GDP will rise to 5.7 percent in the EU and 5.3 percent for the G-20. Growth rates will be more than twice as fast—an average annual rate of 18 percent—in developing markets, some of which are banking on a digital future with big investments in broadband infrastructure. Overall, the Internet economy of the G-20 will nearly double between 2010 and 2016, when it will employ 32 million more people than it does today”
The study found that ROPO has been playing a significant part, accounting for $1.3 Trillion of goods purchased by consumers in G-20 in 2010,
Just last August McKinsey reported (covered in our blog) that
“Search created a gross value of $780 B in 2009 in the five countries (a conservative estimate). 65% of this value flowed directly into GDP. This translated into 1.2% contribution to GDP in US moving down to 0.5% in Brazil and India respectively”
Clearly search is fueling growth by driving efficiencies and creating enormous consumer surpluses.
What is interesting about the report from University College of London is that someone has attempted, probably for the first time, to parse the nature of search queries to find the patterns that are associated with other macro economic trends!
Tags: Boston Consulting Group, economic growth, G-20, gdp, Google search, internet, mckinsey report, search insights, University College London |
Twitter, last week opened up its archives to data analysts. This move turned the focus on Interest Graphs….a new way of deducing what the users like.
Interest Graph took its place as one of the three fast emerging approaches, for catching the prequel to user’s intent. Social graph was the first to burst on the scene four years ago. This beast attempted to catch the social signals and depict the relationships between people. Not content with just this, Facebook took this to the next level, by extended the concept to Open Graph, a way of capturing interactions between individuals, services and objects. While FB kept the Open Graph close to their chest, Google created an API to allow users to carry away their social graph as a mark of personal (and portable) identities.
The Internet Giants use the social graph/open graph to monetize relationships through marketing. The underlying gospel is that the social interactions between people, and, that which individuals have with objects, can reveal their intent, allowing marketers to target precisely.
“We’ll be sending you coupons for things you want before you even know you want them.”
Target took everyone by surprise by springing in the power of BIG DATA. The concept refers to data sets that grow so large that it is very difficult to manipulate or analyze through conventional software tools. We have an insatiable appetite for data, and, in the process we generate humongous amounts. IBM saw this (no doubt through their prescient vision) as the next BIG wave, a belief shared by McKinsey. Target served us an appetizer a few weeks ago, when Forbes reported that Target knew that a teen girl was pregnant even before her father (living under the same roof) became aware of her condition. Target, apparently, derived this clairvoyance, by collating and analyzing buying behaviors of millions of users, and by applying nifty statistical analysis to predict a pregnancy, to an accuracy of “87 percent!” Companies now can mine petabytes of data, look for hidden patterns, and discern a user’s intent even before those in the user circle become aware of it!
The Rise of Interest Graphs
And then came Interest Graph, where you know only the interest of the people in your immediate network. You do not know anything about the people, their demographic profiles, or need to cultivate social relationships. While Twitter is the most high profile company to embrace this, the meteoric rise of Pinterest or Instagram does show a growing interest in this approach. PearlTree created TreeRank by taking in your bookmarks and arranging them in trees and associating those with topics. The company claims that their users have dropped 15 million pearls till date.
The user interest is probably more overtly expressed through the interest graphs. Interest does not necessarily mean intent; social interactions do not necessarily translate into monetary transactions. However both of them strive to clear a path into user’s mind.
Big Data is about history…and like history, is prone to repeat itself (after all we all are creatures of habits).
What is your poison?
Tags: Big Data, facebook, google, IBM, instagram, interest graph, marketing intent, McKinsy, open graph, pearltree, Pinterest, social graph, social signal, Target, targeting, Techcrunch, twitter |
…that you are a dog!”
Peter Steiner could not have imagined the deep implication of his cartoon way back in 1993. The ability to self represent one self was enabled due to a cloak of anonymity, that leveled differences due to age, sex, race, location and much more. As the events of last year have shown, this shroud was instrumental in the build phase of the Arab Spring.
The last few weeks, internet has been lit up with the issue of privacy. This is nothing new (Eric Schmidt once famously argued that anonymity on internet was dangerous). The current furor started with Google announcing its impending consolidation of the 60 privacy policies (its user have to agree to) into ONE, starting March 1, 2012. This news triggered a wave of reactions. Advocates for preserving individual privacy raised an alarm that, this move will give Google a unique license to aggregate all user’s behavior into ONE place.
So will Google know more about you than even your wife..probably it does!!
Yes, you do have an option of opting out of the tracking, but, as Google warns, you would no longer be the beneficiary of more targeted ads, or your work will be replete with typos, or you will be late for your meeting due to heavy traffic on the way (these scenarios are from Google not mine).
Should this worry us? Note with a (pinch of trepidation) Google’s statement “…in some cases, we process personal information outside your own country.” Though Google does not name these countries, however, given that any global player has to play by the local rules, the degree of “privacy” of your personal data is, at best, “relative.”
Then Google caught the next flak when it was reveled that they (aided by unfriendly JavaScript snippet by an adventurous ad company) bypassed the security/privacy settings in Safari!
Then mobile apps tumbled on to the center stage of this debate, when it came to light that PATH has been dipping into your address books without your permission. They were not alone as many more apps are “guilty” of collecting personal information without your “direct” consent or knowledge. FTC raised an alarm when their survey found out, that most mobile apps for kids failed to take parental permission. The Commission lamented “it is almost impossible to figure out which apps collect data and what they do with it.”
This week Facebook took its own share of blame when a report pointed out that its mobile apps are merrily reading the text messages being sent from the smart phones!
All this heat in the media space prompted President Obama to announce that the consumers need a Privacy Bill of Rights to protect against mobile operators and Internet Service providers.
In the eye of the storm
While this firestorm rages and the privacy advocates hyperventilate, the victims (everybody else) are standing calmly, without any outward sign of panic. They may be feeling a bit claustrophobic, stalked by the pesky ads that follow them everywhere on the internet, but there is no evidence that they are curtailing their usage of mobile apps or shying away from their favorite sites. On the other hand all major mobile carriers are choking bandwidth to users, due to the heavy data usage (around 5GB per month) on mobile devices.
Shane Green (CEO of Personal.com) is probably right when he ventured that a user should have more control of the personal information, and, should be able to choose to share it publicly, to make money or for other benefits. Make sense as why should only Internet companies mint gold from your personal data!
While privacy war will settle into an uneasy ceasefire ( and some unlikely alliances) between the data producers and data miners, one thing is certain that come March 1, we will take a step closer to eroding anonymity on the Internet.
Come tomorrow Google will definitely know you are the dog on the other end!
Tags: annonymity, dog on the internet, facebook, FTC, google, internet, kid's privacy, mobile apps, online privacy, PATH, privacy policy |
Google’s SEC 10-K Filing, for the quarter ending Dec 2011, went largely unnoticed beyond the usual rise in revenue to $37B in 2012 (up from $29B last year) with net margins shrinking from 29% to 26%. This year also saw slowing down of the share of revenue coming from Google Members websites. Google also revealed that its share of revenue from US actually declined by 2% to 46%, with the slack being picked up by the Rest of the World (revenue from UK being flat).
Information AND/OR ADVERTS
Buried in the Filings was one piece of information that received very low attention by the vast majority of marketers and advertisers. Google asserted, probably for the first time that its ad programs “deliver ads that are so useful and relevant to search queries or web content that they are a form of information in their own right. “ (emphasis is mine) and goes on to state that “…After all, ads are just more answers to users’ queries.”
Clearly this view of the (advertising) world will start blurring the distinction between Information and Adverts. It will be interesting to see if this signals beginning of a major policy shift in Google. Till now the Holy Grail of purity of information has been based on Authority Votes, Uniqueness and Relevancy, being churned together by complex algorithms . Adverts, on the other hand, are corporate speak with a broad latitude and exercise in creativity!
However, the day may not be too far when Google will start factoring in real “information quotient” in an ad as part of the quality score. Advertisers may have to shift gears and pack more of information in 25-35-35 format or in the display ads. We could see slowly phasing out of non-informative and undifferentiated content (read phrases like FREE, HURRY, Download…)!
Internet went dark on Wednesday…well almost, protesting against SOPA & PIPA amid rising specter of censorship being sneaked in, under the garb of protecting intellectual property. This fear probably flows more from the Law of Unintended (or some might say intended ) Consequences…the vague language in the Bill would open the door for even wider interpretation!
A quick check on Google Search Insights shows that concerns on internet censorship has been higher (checked since 2008) than the search volumes for internet piracy. Interestingly states like Michigan and Indiana seem to top the list of states…
As some proponents of the Bill in Senate started withdrawing support for the legislation, MPAA and Pro PIPA Hollywood lobbies accelerated their own advocacy, blasting Google and Wikipedia for mis-characterizing the whole issue as “censorship” as opposed to protecting IP…
Chinese reaction were … stinging but predictable “…At last, the planet is becoming unified: We are ahead of the whole world, and the ‘American imperialists’ are racing to catch up.”
Fun things?
Going dark has not been without its own consequences. A Webmaster Trend analyst at Google sought to alley the fear of loosing ranking due to the internet going dark, by explaining that Google decided to slow down the rate of crawling on Wednesday…are we going to loose a precious piece of history by not capturing the snapshot of the day?
Plugins to tide over black Wednesday abounded. Some ranged from automatic redirects to sopastrike.com (for advocacy) to managing impact on ranking by generating an automatic 503 response (server temporarily overloaded)!!
Internet has come to the age. One year ago it triggered Arab Spring…now it is moving closer to home!
Tags: anti SOPA sentiments, Google search, internet censorship, internet dark, internet piracy, PIPA, SOPA, sopa pipa blackout, wednesday plugins |
Last week Facebook released a report about “friendships” formed by 721M of users forming 69B friendships. This analysis , carried out by their researchers along with University of Milan, uncovered some interesting trends.
First the report found that the “degree of separation” i.e. number of intermediate hops by which any two people on an average were connected on Facebook was 4.74 – much less than six as touted by the famous urban legend of six degrees of separation.
Back in 1929 the Hungarian Author Frigyes Karinthy proposed the idea of six degrees in a short story. Stanley Milgram actually tested this out in 1960 when he selected 296 volunteers, selected at random in Boston, to send a message to a stockholder living in a suburb in Boston. The results showed that the average hop distance was 5.2. This signaled an important characteristics of large networks, that the members can navigate around in their smaller social surroundings, and, successfully propagate messages even when they have no knowledge of the larger network.
In another experiment later, 40 parcels were given to individuals around the world to be delivered to a Marc Vidal living in Boston (once again!). 37 chains broke down due to apathy of senders. The one that was the most remarkable started its journey from a village in Nairobi!
Image courtesy BBC
Microsoft used the data from 30B instant messages from 180M users in their system, and found that people on the IM were 6.6 degrees apart. A deeper dive someday will reveal why this separation was longer than that found on Facebook!
Facebook’s report throws a much stronger weight to this “urban legend” phenomena as it examined relationships of almost 10% of the global population. The study shows that the Facebook has “shrunk” the social separation. This is not surprising given that on the social network one has “friends” that are not completely selected at random. The “social reach” has increased amplifying the network effect.
Image courtesy Facebook Report “Anatomy of Facebook”
This study highlights that 84% of individual’s connections are confined to the same country, drawing the “hop” required to connect further down. For US, Sweden and Italy, the separation was found to be less than 4 (3.74 for US). Note also that the average separation continues to drop as the size of the network expanded (it was found to be 5.28 in 2008). As the social network becomes larger, more people come into its fold and the “separation” reduces -becomes more tightly knit!
It will be interesting to see if this reduction will continue to shrink as FB goes on expanding.
In another finding, members continue to have more “friends” clustered around their age groups, (in all age groups examined) . This is hardly earth shattering, but it should put at ease to youngsters who fear being “befriended” more by their grand parents.
Image courtesy Facebook Report “Anatomy of Facebook”
This report has other interesting tidbits. For one, it confirms that an average number of friends a user has is 190 (median has 100 friends but the distribution is highly skewed), a number not far from the Dunbar’s number. It has been rumored that Robert Dunbar was planning to take up a project with Facebook to study this phenomena.
This report gives sufficient food for thought for communicators who plan to leverage the relationship network aspect of Facebook, for reaching out to their target audience. As the giant social network draws more people into its fold, it will probably emerge as one of the most efficient means of indirect communication and message propagation. It is well worth remembering that in direct communication message reaches the fastest, but attenuates much quicker too. A messages in a social network persist for a much longer period.
Tags: facebook, network theory, six degree of separation, social relationship, social separation, urban legand |
Content is king – is a well used adage in the online marketing space. Be it a search engine optimization or a social media program or a paid search campaign. With the recent crackdown of Google on content sites the job of an search engine optimizer gets more and more difficult by the day. A lot of the Google’s favourite websites have either been penalized or just been banned from the search engines.
We conducted an experiment here at Regalix to try and understand the impact of the recent updates. We picked up one Google old favourite sites Ezinearticles and picked up a recent event that occurred here at Bangalore – “Mr. Bangalore 2011”.
When we first researched there were absolutely no results for the search Mr. Bangalore 2011. A couple of Youtube videos from the year 2009 would appear in the searches. We wrote an article for Mr. Bangalore 2011 and set it up on an content syndication website.
In 3 days we see our article being picked up other content aggregator blogs and appearing at position 2 and 4 respectively. Notice that our content has also managed to displace an youtube link.
Even though there is an increasing thrust and preference for media, photos and videos well written plain text still outperforms.
Know more about our “SEO Content Services” if you are struggling to get the right visibility for your website.
Tags: SEO Content |